/* ============================================
   SAHE Ticket Management - Academic Curator Theme
   Design System: "The Academic Curator"
   ============================================ */

/* --- CSS Custom Properties --- */
:root {
    /* Primary Palette */
    --primary: #00346f;
    --primary-container: #1a4b8f;
    --on-primary: #ffffff;
    --on-primary-container: #9bbdff;
    --primary-fixed: #d7e2ff;
    --primary-fixed-dim: #abc7ff;

    /* Secondary Palette */
    --secondary: #006e25;
    --secondary-container: #80f98b;
    --on-secondary: #ffffff;
    --on-secondary-container: #007327;
    --secondary-fixed: #83fc8e;
    --secondary-fixed-dim: #66df75;

    /* Tertiary Palette */
    --tertiary: #463200;
    --tertiary-container: #624800;
    --on-tertiary: #ffffff;
    --on-tertiary-container: #eeb400;
    --tertiary-fixed: #ffdf9e;
    --tertiary-fixed-dim: #fabd00;

    /* Error Palette */
    --error: #ba1a1a;
    --error-container: #ffdad6;
    --on-error: #ffffff;
    --on-error-container: #93000a;

    /* Surface Palette */
    --surface: #f8f9fa;
    --surface-dim: #d9dadb;
    --surface-bright: #f8f9fa;
    --surface-container-lowest: #ffffff;
    --surface-container-low: #f3f4f5;
    --surface-container: #edeeef;
    --surface-container-high: #e7e8e9;
    --surface-container-highest: #e1e3e4;
    --surface-variant: #e1e3e4;

    /* On Surface */
    --on-surface: #191c1d;
    --on-surface-variant: #434751;
    --on-background: #191c1d;
    --background: #f8f9fa;

    /* Outline */
    --outline: #737782;
    --outline-variant: #c3c6d2;

    /* Inverse */
    --inverse-surface: #2e3132;
    --inverse-on-surface: #f0f1f2;
    --inverse-primary: #abc7ff;

    /* Misc */
    --surface-tint: #325ea3;

    /* Shadows (Ambient - "grown not dropped") */
    --shadow-sm: 0 1px 3px rgba(25,28,29,0.04);
    --shadow-md: 0 4px 16px rgba(25,28,29,0.04);
    --shadow-lg: 0 16px 32px rgba(25,28,29,0.04);
    --shadow-xl: 0 24px 48px rgba(25,28,29,0.06);

    /* Border Radius */
    --radius-sm: 0.25rem;
    --radius-md: 0.5rem;
    --radius-lg: 0.75rem;
    --radius-xl: 1rem;
    --radius-2xl: 1.5rem;
    --radius-3xl: 2rem;
    --radius-full: 9999px;

    /* Font */
    --font-sans: 'Inter', -apple-system, BlinkMacSystemFont, 'Segoe UI', sans-serif;

    /* Transitions */
    --transition-fast: 150ms ease;
    --transition-normal: 200ms ease;
    --transition-slow: 300ms ease;

    /* Layout */
    --sidebar-width: 18rem;
    --sidebar-collapsed-width: 4.5rem;
    --navbar-height: 5rem;
    --env-banner-height: 2rem;
}

/* --- Base Reset --- */
*, *::before, *::after { box-sizing: border-box; }
html { scroll-behavior: smooth; }

body {
    font-family: var(--font-sans);
    background-color: var(--surface);
    color: var(--on-surface);
    line-height: 1.6;
    min-height: 100vh;
    -webkit-font-smoothing: antialiased;
    -moz-osx-font-smoothing: grayscale;
    margin: 0;
    padding: 0;
}

/* Typography */
h1, h2, h3, h4, h5, h6 {
    color: var(--on-surface);
    font-weight: 700;
    line-height: 1.2;
    letter-spacing: -0.02em;
    margin: 0;
}

p { margin: 0; }

a {
    color: var(--primary);
    text-decoration: none;
    transition: color var(--transition-fast);
}
a:hover { color: var(--primary-container); }

::selection {
    background: var(--primary-fixed);
    color: var(--primary);
}

/* Scrollbar */
::-webkit-scrollbar { width: 6px; height: 6px; }
::-webkit-scrollbar-track { background: transparent; }
::-webkit-scrollbar-thumb { background: var(--outline-variant); border-radius: var(--radius-full); }
::-webkit-scrollbar-thumb:hover { background: var(--outline); }

/* --- Material Symbols --- */
.material-symbols-outlined {
    font-variation-settings: 'FILL' 0, 'wght' 400, 'GRAD' 0, 'opsz' 24;
    display: inline-flex;
    align-items: center;
    vertical-align: middle;
    line-height: 1;
}

/* ============================================
   ENVIRONMENT BANNER
   ============================================ */
.env-banner {
    background: var(--error);
    color: var(--on-error);
    height: var(--env-banner-height);
    display: flex;
    align-items: center;
    justify-content: center;
    font-size: 0.6875rem;
    font-weight: 700;
    text-transform: uppercase;
    letter-spacing: 0.1em;
    z-index: 100;
    position: fixed;
    top: 0;
    left: 0;
    right: 0;
}
.env-banner .env-badge {
    background: rgba(255,255,255,0.2);
    padding: 0.125rem 0.5rem;
    border-radius: var(--radius-full);
    margin: 0 0.5rem;
    font-size: 0.625rem;
}
.env-banner .material-symbols-outlined { font-size: 0.875rem; margin-right: 0.25rem; }
.has-env-banner { --env-offset: var(--env-banner-height); }
body:not(.has-env-banner) { --env-offset: 0px; }

/* ============================================
   LAYOUT SYSTEM
   ============================================ */
.app-layout {
    display: flex;
    min-height: 100vh;
    padding-top: calc(var(--navbar-height) + var(--env-offset, 0px));
}

.main-content {
    flex: 1;
    min-width: 0;
    padding: 2.5rem;
    max-width: 1600px;
    margin: 0 auto;
    width: 100%;
}

/* Public layout (no sidebar) */
.layout-public .main-content {
    padding: 0;
    max-width: 100%;
    padding-top: calc(var(--navbar-height) + var(--env-offset, 0px));
}

/* Staff layout (with sidebar) */
.layout-staff {
    overflow-x: hidden;
    padding-top: calc(var(--navbar-height) + var(--env-offset, 0px));
}
.layout-staff .main-content {
    margin-left: var(--sidebar-width);
    max-width: calc(100vw - var(--sidebar-width));
    box-sizing: border-box;
}

/* ============================================
   PUBLIC NAVBAR (Glassmorphism)
   ============================================ */
.navbar-public {
    position: fixed;
    top: var(--env-offset, 0px);
    left: 0;
    right: 0;
    height: var(--navbar-height);
    z-index: 50;
    background: rgba(255,255,255,0.8);
    backdrop-filter: blur(12px);
    -webkit-backdrop-filter: blur(12px);
    display: flex;
    align-items: center;
    transition: box-shadow var(--transition-normal);
}
.navbar-public::after {
    content: '';
    position: absolute;
    bottom: 0;
    left: 0;
    right: 0;
    height: 1px;
    background: var(--surface-container-high);
}
.navbar-public .navbar-inner {
    display: flex;
    justify-content: space-between;
    align-items: center;
    padding: 0 2rem;
    height: 100%;
    width: 100%;
    max-width: 1536px;
    margin: 0 auto;
}
.navbar-public .navbar-brand {
    font-size: 1.5rem;
    font-weight: 900;
    letter-spacing: -0.05em;
    color: var(--primary);
}
.navbar-public .navbar-links {
    display: flex;
    align-items: center;
    gap: 2rem;
    list-style: none;
    margin: 0;
    padding: 0;
}
.navbar-public .navbar-links a {
    font-size: 0.875rem;
    font-weight: 500;
    color: var(--on-surface-variant);
    transition: color var(--transition-fast);
    letter-spacing: -0.01em;
}
.navbar-public .navbar-links a:hover,
.navbar-public .navbar-links a.active {
    color: var(--primary);
}
.navbar-public .navbar-links a.active {
    font-weight: 600;
    border-bottom: 2px solid var(--primary);
    padding-bottom: 0.25rem;
}
.navbar-public .navbar-actions {
    display: flex;
    align-items: center;
    gap: 0.5rem;
}
.navbar-public .navbar-actions button {
    padding: 0.5rem;
    border: none;
    background: transparent;
    cursor: pointer;
    border-radius: var(--radius-md);
    color: var(--on-surface-variant);
    transition: background var(--transition-fast);
}
.navbar-public .navbar-actions button:hover { background: var(--surface-container-low); }

/* Mobile menu toggle */
.navbar-public .mobile-toggle {
    display: none;
    padding: 0.5rem;
    border: none;
    background: transparent;
    cursor: pointer;
    color: var(--on-surface);
}

/* ============================================
   STAFF NAVBAR (Top Bar)
   ============================================ */
.navbar-staff {
    position: fixed;
    top: var(--env-offset, 0px);
    left: var(--sidebar-width);
    right: 0;
    height: var(--navbar-height);
    z-index: 30;
    background: rgba(255,255,255,0.8);
    backdrop-filter: blur(12px);
    -webkit-backdrop-filter: blur(12px);
    display: flex;
    align-items: center;
    transition: left var(--transition-slow);
}
.navbar-staff::after {
    content: '';
    position: absolute;
    bottom: 0;
    left: 0;
    right: 0;
    height: 1px;
    background: var(--surface-container-high);
}
.navbar-staff .navbar-inner {
    display: flex;
    justify-content: space-between;
    align-items: center;
    padding: 0 2rem;
    height: 100%;
    width: 100%;
}
.navbar-staff .navbar-title {
    font-size: 1.25rem;
    font-weight: 700;
    color: var(--primary);
    letter-spacing: -0.02em;
}
.navbar-staff .navbar-search {
    position: relative;
    max-width: 20rem;
}
.navbar-staff .navbar-search input {
    width: 100%;
    padding: 0.5rem 1rem 0.5rem 2.5rem;
    background: var(--surface-container-low);
    border: none;
    border-radius: var(--radius-full);
    font-size: 0.75rem;
    color: var(--on-surface);
    outline: none;
    transition: all var(--transition-fast);
    font-family: var(--font-sans);
}
.navbar-staff .navbar-search input:focus {
    box-shadow: 0 0 0 2px var(--primary);
}
.navbar-staff .navbar-search .search-icon {
    position: absolute;
    left: 0.75rem;
    top: 50%;
    transform: translateY(-50%);
    color: var(--outline);
    font-size: 1rem;
}
.navbar-staff .navbar-right {
    display: flex;
    align-items: center;
    gap: 0.75rem;
}
.navbar-staff .user-menu {
    display: flex;
    align-items: center;
    gap: 0.75rem;
    padding-left: 1rem;
    border-left: 1px solid var(--surface-container-high);
    height: 2rem;
    position: relative;
}
.navbar-staff .user-avatar {
    width: 2rem;
    height: 2rem;
    border-radius: var(--radius-full);
    background: var(--primary);
    color: var(--on-primary);
    display: flex;
    align-items: center;
    justify-content: center;
    font-size: 0.625rem;
    font-weight: 700;
    cursor: pointer;
}
.navbar-staff .user-info {
    display: flex;
    flex-direction: column;
    line-height: 1.2;
}
.navbar-staff .user-name {
    font-size: 0.8125rem;
    font-weight: 600;
    color: var(--on-surface);
}
.navbar-staff .user-role {
    font-size: 0.625rem;
    color: var(--on-surface-variant);
    text-transform: uppercase;
    letter-spacing: 0.05em;
    font-weight: 600;
}
.navbar-staff .icon-btn {
    padding: 0.5rem;
    border: none;
    background: transparent;
    cursor: pointer;
    border-radius: var(--radius-md);
    color: var(--on-surface-variant);
    transition: all var(--transition-fast);
    display: flex;
    align-items: center;
}
.navbar-staff .icon-btn:hover { background: var(--surface-container-low); }
.navbar-staff .mobile-sidebar-toggle {
    display: none;
    padding: 0.5rem;
    border: none;
    background: transparent;
    cursor: pointer;
    color: var(--on-surface);
    margin-right: 0.5rem;
}

/* Dropdown */
.dropdown-menu-custom {
    position: absolute;
    top: calc(100% + 0.5rem);
    right: 0;
    background: var(--surface-container-lowest);
    border-radius: var(--radius-xl);
    box-shadow: var(--shadow-xl);
    padding: 0.5rem;
    min-width: 12rem;
    z-index: 60;
    display: none;
    border: 1px solid var(--outline-variant);
}
.dropdown-menu-custom.show { display: block; }
.dropdown-menu-custom a {
    display: flex;
    align-items: center;
    gap: 0.5rem;
    padding: 0.625rem 0.75rem;
    font-size: 0.8125rem;
    color: var(--on-surface);
    border-radius: var(--radius-md);
    font-weight: 500;
    transition: background var(--transition-fast);
}
.dropdown-menu-custom a:hover { background: var(--surface-container-low); }
.dropdown-menu-custom a.text-error { color: var(--error); }
.dropdown-divider {
    height: 1px;
    background: var(--outline-variant);
    opacity: 0.15;
    margin: 0.25rem 0;
}

/* ============================================
   SIDEBAR
   ============================================ */
.sidebar {
    position: fixed;
    left: 0;
    top: var(--env-offset, 0px);
    bottom: 0;
    width: var(--sidebar-width);
    background: var(--surface-container-low);
    z-index: 40;
    display: flex;
    flex-direction: column;
    transition: width var(--transition-slow);
    overflow: hidden;
}
.sidebar::after {
    content: '';
    position: absolute;
    right: 0;
    top: 0;
    bottom: 0;
    width: 1px;
    background: var(--surface-container-high);
}

/* Sidebar Header */
.sidebar-header {
    padding: 1.5rem;
    display: flex;
    align-items: center;
    gap: 0.75rem;
}
.sidebar-logo {
    width: 2.5rem;
    height: 2.5rem;
    border-radius: var(--radius-lg);
    object-fit: contain;
}
.sidebar-brand-text h1 {
    font-size: 1.125rem;
    font-weight: 900;
    color: var(--primary);
    line-height: 1.1;
    letter-spacing: -0.02em;
}
.sidebar-brand-text p {
    font-size: 0.625rem;
    text-transform: uppercase;
    letter-spacing: 0.1em;
    font-weight: 700;
    color: var(--on-surface-variant);
    margin-top: 0.125rem;
}

/* Sidebar New Ticket Button */
.sidebar .btn-new-ticket {
    display: flex;
    align-items: center;
    justify-content: center;
    gap: 0.5rem;
    margin: 0 1.5rem 1.5rem;
    padding: 0.75rem 1rem;
    background: linear-gradient(135deg, var(--primary) 0%, var(--primary-container) 100%);
    color: var(--on-primary);
    border: none;
    border-radius: var(--radius-xl);
    font-weight: 600;
    font-size: 0.875rem;
    cursor: pointer;
    transition: all var(--transition-fast);
    font-family: var(--font-sans);
    box-shadow: var(--shadow-sm);
}
.sidebar .btn-new-ticket:hover { box-shadow: var(--shadow-md); }
.sidebar .btn-new-ticket:active { transform: scale(0.95); }

/* Sidebar Nav */
.sidebar-nav {
    flex: 1;
    padding: 0 0.75rem;
    list-style: none;
    margin: 0;
    display: flex;
    flex-direction: column;
    gap: 0.25rem;
    overflow-y: auto;
}
.sidebar-nav .nav-link {
    display: flex;
    align-items: center;
    gap: 0.75rem;
    padding: 0.75rem 1rem;
    color: var(--on-surface-variant);
    border-radius: var(--radius-xl);
    font-size: 0.6875rem;
    font-weight: 600;
    text-transform: uppercase;
    letter-spacing: 0.05em;
    transition: all var(--transition-fast);
    white-space: nowrap;
}
.sidebar-nav .nav-link:hover {
    color: var(--primary);
    transform: translateX(4px);
}
.sidebar-nav .nav-link.active {
    background: var(--surface-container-lowest);
    color: var(--primary);
    box-shadow: var(--shadow-sm);
}
.sidebar-nav .nav-link .material-symbols-outlined {
    font-size: 1.25rem;
    width: 1.5rem;
    text-align: center;
}

/* Sidebar Divider & Section Header */
.sidebar-nav .nav-divider {
    height: 1px;
    background: var(--surface-container-high);
    margin: 0.75rem 1rem;
}
.sidebar-nav .nav-section-label {
    font-size: 0.5625rem;
    font-weight: 800;
    text-transform: uppercase;
    letter-spacing: 0.1em;
    color: var(--outline);
    padding: 0.5rem 1rem 0.25rem;
}

/* Sidebar Footer */
.sidebar-footer {
    padding: 1rem 0.75rem;
    border-top: 1px solid var(--surface-container-high);
    display: flex;
    flex-direction: column;
    gap: 0.25rem;
}

/* ============================================
   BUTTONS
   ============================================ */
.btn-primary-gradient {
    display: inline-flex;
    align-items: center;
    justify-content: center;
    gap: 0.5rem;
    padding: 0.875rem 2rem;
    background: linear-gradient(135deg, var(--primary) 0%, var(--primary-container) 100%);
    color: var(--on-primary);
    border: none;
    border-radius: var(--radius-xl);
    font-weight: 700;
    font-size: 0.875rem;
    cursor: pointer;
    transition: all var(--transition-fast);
    font-family: var(--font-sans);
    box-shadow: var(--shadow-sm);
}
.btn-primary-gradient:hover { box-shadow: var(--shadow-lg); color: var(--on-primary); }
.btn-primary-gradient:active { transform: scale(0.98); }

.btn-secondary-surface {
    display: inline-flex;
    align-items: center;
    justify-content: center;
    gap: 0.5rem;
    padding: 0.875rem 2rem;
    background: var(--surface-container-high);
    color: var(--on-surface);
    border: none;
    border-radius: var(--radius-xl);
    font-weight: 600;
    font-size: 0.875rem;
    cursor: pointer;
    transition: all var(--transition-fast);
    font-family: var(--font-sans);
}
.btn-secondary-surface:hover { background: var(--surface-container-highest); color: var(--on-surface); }
.btn-secondary-surface:active { transform: scale(0.98); }

.btn-tertiary {
    display: inline-flex;
    align-items: center;
    gap: 0.5rem;
    padding: 0.75rem 1.5rem;
    background: transparent;
    color: var(--primary);
    border: none;
    border-radius: var(--radius-xl);
    font-weight: 600;
    font-size: 0.875rem;
    cursor: pointer;
    transition: all var(--transition-fast);
    font-family: var(--font-sans);
}
.btn-tertiary:hover { background: var(--surface-container-high); }

.btn-sm {
    padding: 0.5rem 1.25rem;
    font-size: 0.75rem;
}

.btn-icon {
    padding: 0.5rem;
    border: none;
    background: transparent;
    cursor: pointer;
    border-radius: var(--radius-md);
    color: var(--outline);
    transition: all var(--transition-fast);
    display: inline-flex;
    align-items: center;
    justify-content: center;
}
.btn-icon:hover { color: var(--primary); background: rgba(0,52,111,0.05); }
.btn-icon.danger:hover { color: var(--error); background: rgba(186,26,26,0.05); }

/* ============================================
   FORM INPUTS (Bottom-border style)
   ============================================ */
.form-field { margin-bottom: 1.5rem; }
.form-field label,
.form-label-curator {
    display: block;
    font-size: 0.6875rem;
    font-weight: 700;
    text-transform: uppercase;
    letter-spacing: 0.05em;
    color: var(--on-surface-variant);
    margin-bottom: 0.5rem;
}
.form-input-curator,
.form-field input,
.form-field select,
.form-field textarea {
    width: 100%;
    background: var(--surface-container-lowest);
    border: none;
    border-bottom: 2px solid var(--outline-variant);
    padding: 0.75rem 0;
    font-size: 0.9375rem;
    color: var(--on-surface);
    outline: none;
    transition: border-color var(--transition-fast);
    font-family: var(--font-sans);
    border-radius: 0;
    -webkit-appearance: none;
}
.form-input-curator:focus,
.form-field input:focus,
.form-field select:focus,
.form-field textarea:focus {
    border-bottom-color: var(--primary);
    box-shadow: none;
}
.form-input-curator::placeholder,
.form-field input::placeholder,
.form-field textarea::placeholder {
    color: var(--outline-variant);
    opacity: 0.6;
}
.form-field select { cursor: pointer; }
.form-field textarea { resize: vertical; min-height: 120px; }

/* Error state */
.form-field.has-error input,
.form-field.has-error textarea,
.form-field.has-error select {
    border-bottom-color: var(--error);
}
.form-error {
    font-size: 0.75rem;
    color: var(--error);
    margin-top: 0.25rem;
}

/* ============================================
   CARDS & SURFACES
   ============================================ */
.card-curator {
    background: var(--surface-container-lowest);
    border-radius: var(--radius-xl);
    padding: 1.5rem;
    box-shadow: var(--shadow-sm);
    position: relative;
    overflow: hidden;
}

/* Status Pillar */
.status-pillar-primary { border-left: 4px solid var(--primary); }
.status-pillar-error { border-left: 4px solid var(--error); }
.status-pillar-tertiary { border-left: 4px solid var(--tertiary-fixed-dim); }
.status-pillar-secondary { border-left: 4px solid var(--secondary); }

/* Stat Card */
.stat-card-curator {
    background: var(--surface-container-lowest);
    border-radius: var(--radius-xl);
    padding: 1.5rem;
    position: relative;
    overflow: hidden;
    transition: transform var(--transition-fast);
}
.stat-card-curator:hover { transform: translateY(-4px); }
.stat-card-curator .stat-icon { color: var(--primary); font-size: 1.5rem; }
.stat-card-curator .stat-label {
    font-size: 0.625rem;
    font-weight: 800;
    text-transform: uppercase;
    letter-spacing: 0.1em;
    color: var(--on-surface-variant);
}
.stat-card-curator .stat-value {
    font-size: 1.875rem;
    font-weight: 900;
    color: var(--on-surface);
    margin-top: 0.25rem;
}
.stat-card-curator .stat-meta {
    font-size: 0.75rem;
    font-weight: 600;
    color: var(--secondary);
    margin-top: 0.25rem;
}

/* ============================================
   BADGES & CHIPS
   ============================================ */
.badge-curator {
    display: inline-flex;
    align-items: center;
    padding: 0.25rem 0.75rem;
    border-radius: var(--radius-full);
    font-size: 0.625rem;
    font-weight: 700;
    text-transform: uppercase;
    letter-spacing: 0.05em;
    white-space: nowrap;
}

/* Status badges */
.badge-status-new { background: #e0f7fa; color: #006064; }
.badge-status-open { background: var(--surface-container-highest); color: var(--on-surface-variant); }
.badge-status-in_progress { background: var(--tertiary-fixed); color: var(--tertiary); }
.badge-status-resolved { background: var(--secondary-container); color: var(--secondary); }
.badge-status-closed { background: var(--surface-container-high); color: var(--outline); }

/* Priority badges */
.badge-priority-low { background: var(--surface-container-high); color: var(--outline); }
.badge-priority-medium { background: var(--primary-fixed); color: var(--primary); }
.badge-priority-high { background: var(--tertiary-fixed); color: var(--tertiary); }
.badge-priority-urgent { background: var(--error-container); color: var(--on-error-container); }

/* KB status */
.badge-kb-published { background: var(--secondary-container); color: var(--on-secondary-container); }
.badge-kb-draft { background: var(--tertiary-fixed); color: var(--tertiary); }
.badge-kb-archived { background: var(--error-container); color: var(--on-error-container); }

/* ============================================
   TABLES (No-divider, spacing-based)
   ============================================ */
.table-curator {
    width: 100%;
    border-collapse: separate;
    border-spacing: 0;
}
.table-curator thead th {
    font-size: 0.625rem;
    font-weight: 800;
    text-transform: uppercase;
    letter-spacing: 0.1em;
    color: var(--on-surface-variant);
    padding: 1rem 1.5rem;
    background: var(--surface-container-low);
    border: none;
    text-align: left;
    white-space: nowrap;
}
.table-curator tbody td {
    padding: 1.25rem 1.5rem;
    border: none;
    vertical-align: middle;
    font-size: 0.875rem;
}
.table-curator tbody tr {
    transition: background var(--transition-fast);
    cursor: pointer;
    position: relative;
}
.table-curator tbody tr:hover {
    background: var(--surface-container-low);
}

/* Table Container */
.table-container-curator {
    background: var(--surface-container-lowest);
    border-radius: var(--radius-3xl);
    overflow: hidden;
}

/* ============================================
   PAGINATION
   ============================================ */
.pagination-curator {
    display: flex;
    align-items: center;
    justify-content: space-between;
    padding: 1.25rem 2rem;
    background: var(--surface-container-low);
    border-top: 1px solid rgba(195,198,210,0.15);
}
.pagination-curator .page-info {
    font-size: 0.75rem;
    color: var(--on-surface-variant);
    font-weight: 500;
}
.pagination-curator .page-buttons {
    display: flex;
    gap: 0.25rem;
}
.pagination-curator .page-btn {
    width: 2.5rem;
    height: 2.5rem;
    display: flex;
    align-items: center;
    justify-content: center;
    border-radius: var(--radius-xl);
    border: none;
    background: var(--surface-container-lowest);
    color: var(--on-surface);
    font-size: 0.8125rem;
    font-weight: 700;
    cursor: pointer;
    transition: all var(--transition-fast);
    font-family: var(--font-sans);
    box-shadow: var(--shadow-sm);
    text-decoration: none;
}
.pagination-curator .page-btn:hover {
    background: var(--primary-fixed-dim);
    color: var(--primary);
}
.pagination-curator .page-btn.active {
    background: var(--primary);
    color: var(--on-primary);
    box-shadow: var(--shadow-md);
}
.pagination-curator .page-btn.nav-btn {
    color: var(--on-surface-variant);
}
.pagination-curator .page-btn.nav-btn:hover { color: var(--primary); }

/* ============================================
   ALERTS / MESSAGES
   ============================================ */
.alerts-wrapper {
    position: fixed;
    top: calc(var(--navbar-height) + var(--env-offset, 0px) + 1rem);
    right: 1.5rem;
    z-index: 100;
    display: flex;
    flex-direction: column;
    gap: 0.5rem;
    max-width: 24rem;
}
.alert-curator {
    display: flex;
    align-items: center;
    gap: 0.75rem;
    padding: 1rem 1.25rem;
    border-radius: var(--radius-xl);
    font-size: 0.8125rem;
    font-weight: 500;
    box-shadow: var(--shadow-lg);
    animation: alertSlideIn 0.3s ease;
    background: var(--surface-container-lowest);
    color: var(--on-surface);
    border-left: 4px solid var(--outline);
}
.alert-curator.success { border-left-color: var(--secondary); }
.alert-curator.error, .alert-curator.danger { border-left-color: var(--error); }
.alert-curator.warning { border-left-color: var(--tertiary-fixed-dim); }
.alert-curator.info { border-left-color: var(--primary); }
.alert-curator .alert-icon {
    font-size: 1.25rem;
    flex-shrink: 0;
}
.alert-curator.success .alert-icon { color: var(--secondary); }
.alert-curator.error .alert-icon, .alert-curator.danger .alert-icon { color: var(--error); }
.alert-curator.warning .alert-icon { color: var(--tertiary-fixed-dim); }
.alert-curator.info .alert-icon { color: var(--primary); }
.alert-curator .alert-close {
    margin-left: auto;
    padding: 0.25rem;
    border: none;
    background: transparent;
    cursor: pointer;
    color: var(--outline);
    border-radius: var(--radius-sm);
    display: flex;
}
.alert-curator .alert-close:hover { color: var(--on-surface); background: var(--surface-container-high); }

@keyframes alertSlideIn {
    from { opacity: 0; transform: translateX(1rem); }
    to { opacity: 1; transform: translateX(0); }
}

/* ============================================
   EMPTY STATE
   ============================================ */
.empty-state-curator {
    text-align: center;
    padding: 4rem 2rem;
}
.empty-state-curator .empty-icon {
    font-size: 3rem;
    color: var(--outline-variant);
    margin-bottom: 1rem;
}
.empty-state-curator .empty-title {
    font-size: 1.125rem;
    font-weight: 700;
    color: var(--on-surface);
    margin-bottom: 0.5rem;
}
.empty-state-curator .empty-text {
    font-size: 0.875rem;
    color: var(--on-surface-variant);
}

/* ============================================
   USER AVATAR
   ============================================ */
.avatar-curator {
    display: inline-flex;
    align-items: center;
    justify-content: center;
    border-radius: var(--radius-full);
    font-weight: 700;
    flex-shrink: 0;
}
.avatar-sm { width: 2rem; height: 2rem; font-size: 0.625rem; }
.avatar-md { width: 2.5rem; height: 2.5rem; font-size: 0.6875rem; }
.avatar-lg { width: 3rem; height: 3rem; font-size: 0.75rem; }
.avatar-primary { background: var(--primary-fixed); color: var(--primary); }
.avatar-secondary { background: var(--secondary-fixed); color: var(--secondary); }
.avatar-tertiary { background: var(--tertiary-fixed); color: var(--tertiary); }
.avatar-error { background: var(--error-container); color: var(--on-error-container); }

/* ============================================
   DASHBOARD SPECIFICS
   ============================================ */
.dashboard-welcome .label {
    font-size: 0.625rem;
    font-weight: 800;
    text-transform: uppercase;
    letter-spacing: 0.1em;
    color: var(--primary);
}
.dashboard-welcome h1 {
    font-size: 2.25rem;
    font-weight: 800;
    letter-spacing: -0.03em;
    margin-top: 0.5rem;
}
.dashboard-welcome p {
    color: var(--on-surface-variant);
    margin-top: 0.5rem;
    max-width: 36rem;
}

.stats-grid-curator {
    display: grid;
    grid-template-columns: repeat(auto-fit, minmax(200px, 1fr));
    gap: 1.5rem;
}

.chart-section-curator {
    background: var(--surface-container-low);
    border-radius: var(--radius-2xl);
    padding: 2rem;
    position: relative;
}
.chart-section-curator h3 {
    font-size: 1.25rem;
    font-weight: 700;
    letter-spacing: -0.02em;
    margin-bottom: 1.5rem;
}

/* Dashboard Charts Layout */
.dashboard-charts-row {
    display: grid;
    grid-template-columns: 2fr 1fr;
    gap: 1.5rem;
    margin-top: 1.5rem;
}
.dashboard-charts-row.three-col {
    grid-template-columns: repeat(3, 1fr);
}
.dashboard-bottom-grid {
    display: grid;
    grid-template-columns: 2fr 1fr;
    gap: 1.5rem;
    margin-top: 1.5rem;
}
.chart-container { position: relative; width: 100%; }
.chart-container.chart-sm { height: 260px; }
.chart-container.chart-md { height: 320px; }

/* ============================================
   FILTER BAR
   ============================================ */
.filter-bar-curator {
    background: var(--surface-container-lowest);
    border-radius: var(--radius-xl);
    padding: 1.5rem;
    display: flex;
    flex-wrap: wrap;
    gap: 1rem;
    align-items: flex-end;
    box-shadow: var(--shadow-sm);
    margin-bottom: 1.5rem;
    border: 1px solid rgba(195,198,210,0.15);
}
.filter-bar-curator .filter-group {
    flex: 1;
    min-width: 150px;
}
.filter-bar-curator label {
    display: block;
    font-size: 0.625rem;
    font-weight: 700;
    text-transform: uppercase;
    letter-spacing: 0.05em;
    color: var(--on-surface-variant);
    margin-bottom: 0.375rem;
}
.filter-bar-curator input,
.filter-bar-curator select {
    width: 100%;
    padding: 0.625rem 0;
    background: var(--surface-container-lowest);
    border: none;
    border-bottom: 2px solid var(--outline-variant);
    font-size: 0.8125rem;
    color: var(--on-surface);
    outline: none;
    font-family: var(--font-sans);
    transition: border-color var(--transition-fast);
    border-radius: 0;
}
.filter-bar-curator input:focus,
.filter-bar-curator select:focus {
    border-bottom-color: var(--primary);
}

/* ============================================
   PUBLIC PAGES
   ============================================ */

/* Hero Section */
.hero-curator {
    padding: 6rem 2rem 4rem;
    background: var(--surface);
}
.hero-curator .hero-inner {
    max-width: 1536px;
    margin: 0 auto;
    display: grid;
    grid-template-columns: 7fr 5fr;
    gap: 3rem;
    align-items: center;
}
.hero-curator .hero-badge {
    display: inline-flex;
    align-items: center;
    padding: 0.375rem 0.75rem;
    background: var(--surface-container-high);
    border-radius: var(--radius-full);
    font-size: 0.625rem;
    font-weight: 700;
    text-transform: uppercase;
    letter-spacing: 0.05em;
    color: var(--primary);
}
.hero-curator h1 {
    font-size: 3.75rem;
    font-weight: 800;
    letter-spacing: -0.04em;
    line-height: 1.05;
    color: var(--on-surface);
    margin-top: 2rem;
}
.hero-curator .hero-description {
    font-size: 1.125rem;
    color: var(--on-surface-variant);
    line-height: 1.7;
    max-width: 36rem;
    margin-top: 1.5rem;
}
.hero-curator .hero-actions {
    display: flex;
    flex-wrap: wrap;
    gap: 1rem;
    margin-top: 2rem;
}
.hero-curator .hero-image {
    aspect-ratio: 1;
    background: var(--surface-container-low);
    border-radius: var(--radius-3xl);
    overflow: hidden;
    position: relative;
    border: 1px solid rgba(195,198,210,0.15);
    display: flex;
    align-items: center;
    justify-content: center;
    padding: 3rem;
}
.hero-curator .hero-image img {
    width: 100%;
    max-height: 100%;
    object-fit: contain;
    opacity: 0.85;
}

/* Section Styles */
.section-curator {
    padding: 6rem 2rem;
}
.section-curator .section-inner {
    max-width: 1536px;
    margin: 0 auto;
}
.section-curator .section-label {
    font-size: 0.6875rem;
    font-weight: 700;
    text-transform: uppercase;
    letter-spacing: 0.05em;
    color: var(--primary);
}
.section-curator .section-title {
    font-size: 1.875rem;
    font-weight: 700;
    letter-spacing: -0.02em;
    margin-top: 0.5rem;
}

/* Process Steps */
.process-grid {
    display: grid;
    grid-template-columns: repeat(3, 1fr);
    gap: 0;
}
.process-card {
    background: var(--surface-container-lowest);
    padding: 2.5rem;
    display: flex;
    flex-direction: column;
    transition: background var(--transition-fast);
    position: relative;
}
.process-card:not(:first-child)::before {
    content: '';
    position: absolute;
    top: 0;
    bottom: 0;
    left: 0;
    width: 1px;
    background: var(--surface-container-high);
}
.process-card:hover { background: var(--surface-container-lowest); }
.process-card .step-number {
    font-size: 2.25rem;
    font-weight: 900;
    color: var(--surface-container-high);
}
.process-card:hover .step-number { color: var(--primary-fixed); }
.process-card h3 {
    font-size: 1.25rem;
    font-weight: 700;
    margin-top: 2rem;
    letter-spacing: -0.01em;
}
.process-card p {
    color: var(--on-surface-variant);
    line-height: 1.7;
    margin-top: 1rem;
}

/* Stats Bento */
.bento-grid {
    display: grid;
    grid-template-columns: repeat(4, 1fr);
    gap: 1.5rem;
}
.bento-card-wide {
    grid-column: span 2;
    background: var(--primary);
    padding: 3rem;
    border-radius: var(--radius-3xl);
    color: var(--on-primary);
    display: flex;
    flex-direction: column;
    justify-content: space-between;
    min-height: 300px;
}
.bento-card-wide h2 {
    font-size: 2.25rem;
    font-weight: 700;
    letter-spacing: -0.03em;
    line-height: 1.1;
    color: var(--on-primary);
}
.bento-card {
    background: var(--surface-container-highest);
    padding: 2rem;
    border-radius: var(--radius-3xl);
    display: flex;
    flex-direction: column;
    justify-content: center;
    align-items: center;
    text-align: center;
}
.bento-card .bento-value {
    font-size: 3rem;
    font-weight: 900;
    color: var(--primary);
}
.bento-card .bento-label {
    font-size: 0.625rem;
    font-weight: 700;
    text-transform: uppercase;
    letter-spacing: 0.1em;
    margin-top: 0.5rem;
}

/* Public Footer */
.footer-curator {
    background: var(--surface-container-low);
    padding: 5rem 2rem;
}
.footer-curator .footer-inner {
    max-width: 1536px;
    margin: 0 auto;
}
.footer-curator .footer-grid {
    display: grid;
    grid-template-columns: 4fr 2fr 2fr 4fr;
    gap: 3rem;
    margin-bottom: 4rem;
}
.footer-curator .footer-brand {
    font-size: 1.5rem;
    font-weight: 900;
    letter-spacing: -0.05em;
    color: var(--primary);
    margin-bottom: 1.5rem;
}
.footer-curator .footer-col h4 {
    font-size: 0.625rem;
    font-weight: 700;
    text-transform: uppercase;
    letter-spacing: 0.1em;
    color: var(--on-surface);
    margin-bottom: 1.5rem;
}
.footer-curator .footer-col ul {
    list-style: none;
    padding: 0;
    margin: 0;
    display: flex;
    flex-direction: column;
    gap: 0.75rem;
}
.footer-curator .footer-col ul a {
    font-size: 0.875rem;
    color: var(--on-surface-variant);
}
.footer-curator .footer-col ul a:hover { color: var(--primary); }
.footer-curator .footer-bottom {
    padding-top: 2rem;
    border-top: 1px solid rgba(195,198,210,0.15);
    display: flex;
    justify-content: space-between;
    align-items: center;
    font-size: 0.75rem;
    color: var(--outline);
}
.footer-curator .footer-bottom-links {
    display: flex;
    gap: 2rem;
}
.footer-curator .footer-bottom-links a { color: var(--outline); }
.footer-curator .footer-bottom-links a:hover { color: var(--primary); }

/* Simple Footer */
.footer-simple {
    padding: 2.5rem 2rem;
    text-align: center;
    border-top: 1px solid rgba(195,198,210,0.1);
}
.footer-simple p {
    font-size: 0.6875rem;
    text-transform: uppercase;
    letter-spacing: 0.1em;
    color: var(--outline);
    opacity: 0.6;
}

/* ============================================
   LOGIN PAGE
   ============================================ */
.login-page {
    min-height: 100vh;
    display: flex;
    flex-direction: column;
    align-items: center;
    justify-content: center;
    padding: 2rem;
    background: var(--background);
}
.login-brand h1 {
    font-size: 1.875rem;
    font-weight: 900;
    letter-spacing: -0.05em;
    color: var(--primary);
    text-align: center;
}
.login-brand p {
    font-size: 0.6875rem;
    font-weight: 600;
    text-transform: uppercase;
    letter-spacing: 0.05em;
    color: var(--on-surface-variant);
    text-align: center;
    margin-top: 0.5rem;
}
.login-card {
    width: 100%;
    max-width: 28rem;
    background: var(--surface-container-lowest);
    padding: 2.5rem;
    border-radius: var(--radius-xl);
    box-shadow: var(--shadow-sm);
    border: 1px solid rgba(195,198,210,0.15);
    margin-top: 3rem;
}
.login-card h2 {
    font-size: 1.25rem;
    font-weight: 700;
    letter-spacing: -0.01em;
}
.login-card .login-subtitle {
    font-size: 0.875rem;
    color: var(--on-surface-variant);
    margin-top: 0.25rem;
}
.login-footer {
    margin-top: 2rem;
    padding-top: 2rem;
    border-top: 1px solid rgba(195,198,210,0.1);
    text-align: center;
    font-size: 0.75rem;
    color: var(--on-surface-variant);
}
.login-helper-links {
    display: flex;
    justify-content: center;
    gap: 1.5rem;
    margin-top: 2rem;
}
.login-helper-links a {
    font-size: 0.75rem;
    font-weight: 500;
    color: var(--outline);
    display: flex;
    align-items: center;
    gap: 0.25rem;
}
.login-helper-links a:hover { color: var(--primary); }

/* ============================================
   TICKET CONVERSATION (Public Tracking)
   ============================================ */
.ticket-status-bar {
    background: var(--surface-container-low);
    border-radius: var(--radius-xl);
    padding: 2rem;
    display: flex;
    justify-content: space-between;
    align-items: center;
    gap: 1.5rem;
    flex-wrap: wrap;
}
.timeline-item {
    position: relative;
    padding-left: 1.5rem;
    margin-bottom: 1rem;
}
.timeline-item::before {
    content: '';
    position: absolute;
    left: 0;
    top: 0;
    bottom: 0;
    width: 3px;
    border-radius: var(--radius-full);
}
.timeline-item.staff::before { background: var(--primary); }
.timeline-item.user::before { background: var(--outline-variant); }
.timeline-item .timeline-card {
    background: var(--surface-container-lowest);
    padding: 1.5rem;
    border-radius: var(--radius-xl);
    box-shadow: var(--shadow-sm);
}
.timeline-item.user .timeline-card {
    background: var(--surface-container-low);
    box-shadow: none;
}

/* ============================================
   KB (Knowledge Base)
   ============================================ */
.kb-category-card {
    padding: 1.5rem;
    background: var(--surface-container-lowest);
    border-radius: var(--radius-2xl);
    border-left: 4px solid var(--primary);
    transition: transform var(--transition-fast);
    box-shadow: var(--shadow-sm);
}
.kb-category-card:hover { transform: translateX(4px); }
.kb-category-card h4 { font-size: 1.125rem; font-weight: 700; }
.kb-category-card p { font-size: 0.875rem; color: var(--on-surface-variant); line-height: 1.7; margin-top: 0.25rem; }
.kb-category-card .meta {
    font-size: 0.75rem;
    font-weight: 600;
    color: var(--primary);
    margin-top: 1rem;
}

/* ============================================
   ANIMATIONS
   ============================================ */
@keyframes fadeInUp {
    from { opacity: 0; transform: translateY(16px); }
    to { opacity: 1; transform: translateY(0); }
}
.animate-fade-in-up {
    animation: fadeInUp 0.4s ease forwards;
}
.stagger-1 { animation-delay: 0.05s; }
.stagger-2 { animation-delay: 0.1s; }
.stagger-3 { animation-delay: 0.15s; }
.stagger-4 { animation-delay: 0.2s; }
.stagger-5 { animation-delay: 0.25s; }
.stagger-6 { animation-delay: 0.3s; }

/* ============================================
   RESPONSIVE
   ============================================ */
@media (max-width: 1024px) {
    .hero-curator .hero-inner { grid-template-columns: 1fr; }
    .hero-curator .hero-image { display: none; }
    .hero-curator h1 { font-size: 2.5rem; }
    .bento-grid { grid-template-columns: 1fr 1fr; }
    .bento-card-wide { grid-column: span 2; }
    .process-grid { grid-template-columns: 1fr; }
    .process-card::before { display: none !important; }
    .footer-curator .footer-grid { grid-template-columns: 1fr 1fr; gap: 2rem; }
    .dashboard-charts-row { grid-template-columns: 1fr; }
    .dashboard-charts-row.three-col { grid-template-columns: 1fr; }
    .dashboard-bottom-grid { grid-template-columns: 1fr; }
    .stats-grid-curator { grid-template-columns: repeat(3, 1fr); }
    .kpi-summary-row { gap: 1rem; padding: 1rem 1.25rem; }
    .kpi-divider { height: 1.5rem; }
}

@media (max-width: 768px) {
    /* Sidebar: hide on mobile */
    .sidebar { transform: translateX(-100%); transition: transform var(--transition-slow); }
    .sidebar.show { transform: translateX(0); }

    .sidebar-backdrop {
        position: fixed;
        inset: 0;
        background: rgba(0,0,0,0.3);
        z-index: 35;
        display: none;
    }
    .sidebar-backdrop.show { display: block; }

    .layout-staff .main-content { margin-left: 0; max-width: 100vw; }
    .navbar-staff { left: 0; }
    .navbar-staff .mobile-sidebar-toggle { display: flex; }

    .main-content { padding: 1.25rem; }

    /* Public Navbar */
    .navbar-public .navbar-links { display: none; }
    .navbar-public .mobile-toggle { display: block; }
    .navbar-public .navbar-links.show {
        display: flex;
        flex-direction: column;
        position: absolute;
        top: var(--navbar-height);
        left: 0;
        right: 0;
        background: var(--surface-container-lowest);
        padding: 1rem 2rem;
        box-shadow: var(--shadow-lg);
        gap: 0;
    }
    .navbar-public .navbar-links.show a {
        padding: 0.75rem 0;
        border-bottom: 1px solid var(--surface-container-high);
    }

    .hero-curator { padding: 3rem 1.5rem 2rem; }
    .hero-curator h1 { font-size: 2rem; }
    .section-curator { padding: 3rem 1.5rem; }
    .bento-grid { grid-template-columns: 1fr; }
    .bento-card-wide { grid-column: span 1; }
    .footer-curator .footer-grid { grid-template-columns: 1fr; }
    .stats-grid-curator { grid-template-columns: 1fr 1fr; }

    /* Table: horizontal scroll */
    .table-container-curator { overflow-x: auto; }

    /* Filter form: stack on small screens */
    .filter-bar-curator form { grid-template-columns: 1fr 1fr !important; }

    /* Dashboard welcome section */
    .dashboard-welcome .btn-primary-gradient,
    .dashboard-welcome .btn-secondary-surface { font-size: 0.75rem; }
}

@media (max-width: 480px) {
    .main-content { padding: 1rem; }
    .stats-grid-curator { grid-template-columns: 1fr; }
    .filter-bar-curator form { grid-template-columns: 1fr !important; }
    .kpi-summary-row { flex-direction: column; align-items: stretch; }
    .kpi-divider { width: 100%; height: 1px; }
}

/* ============================================
   UTILITY CLASSES
   ============================================ */
.text-primary-color { color: var(--primary); }
.text-secondary-color { color: var(--secondary); }
.text-error-color { color: var(--error); }
.text-on-surface-variant { color: var(--on-surface-variant); }
.text-outline { color: var(--outline); }
.bg-surface-low { background: var(--surface-container-low); }
.bg-surface-high { background: var(--surface-container-high); }
.mt-6 { margin-top: 1.5rem; }
.mt-10 { margin-top: 2.5rem; }
.mb-6 { margin-bottom: 1.5rem; }
.mb-10 { margin-bottom: 2.5rem; }
.gap-6 { gap: 1.5rem; }
.gap-4 { gap: 1rem; }

/* Agent Leaderboard */
.agent-leaderboard { display: flex; flex-direction: column; }
.agent-row {
    display: flex;
    align-items: center;
    gap: 1rem;
    padding: 1rem 1.5rem;
    transition: background var(--transition-fast);
}
.agent-row:hover { background: var(--surface-container-low); }
.agent-row.top-agent { background: rgba(0,52,111,0.03); }
.agent-rank {
    font-weight: 900;
    font-size: 0.875rem;
    color: var(--outline);
    width: 2rem;
}
.agent-info { flex: 1; }
.agent-name { font-weight: 600; font-size: 0.875rem; }
.agent-meta { font-size: 0.75rem; color: var(--on-surface-variant); }
.agent-rate .badge-curator { padding: 0.25rem 0.625rem; }

/* Quick Actions */
.quick-actions { display: flex; flex-direction: column; gap: 0.5rem; }
.quick-action-btn {
    display: flex;
    align-items: center;
    gap: 0.75rem;
    padding: 0.75rem 1rem;
    border-radius: var(--radius-xl);
    font-size: 0.8125rem;
    font-weight: 500;
    color: var(--on-surface);
    transition: all var(--transition-fast);
}
.quick-action-btn:hover { background: var(--surface-container-low); color: var(--primary); }
.quick-action-btn .material-symbols-outlined { font-size: 1.125rem; color: var(--primary); }

/* Top Requester */
.top-requester-list { display: flex; flex-direction: column; }
.top-requester-item {
    display: flex;
    align-items: center;
    gap: 0.75rem;
    padding: 0.75rem 1.5rem;
    transition: background var(--transition-fast);
    color: var(--on-surface);
}
.top-requester-item:hover { background: var(--surface-container-low); }
.requester-avatar-curator {
    width: 2rem;
    height: 2rem;
    border-radius: var(--radius-full);
    background: var(--primary-fixed);
    color: var(--primary);
    display: flex;
    align-items: center;
    justify-content: center;
    font-weight: 700;
    font-size: 0.625rem;
}
.requester-info-curator { flex: 1; }
.requester-info-curator .name { font-weight: 600; font-size: 0.8125rem; }
.requester-info-curator .email { font-size: 0.6875rem; color: var(--on-surface-variant); }
.requester-count-curator {
    font-weight: 900;
    font-size: 0.875rem;
    color: var(--primary);
}

/* ============================================
   KPI SUMMARY ROW
   ============================================ */
.kpi-summary-row {
    display: flex;
    align-items: center;
    gap: 2rem;
    padding: 1.5rem 2rem;
    background: var(--surface-container-lowest);
    border-radius: var(--radius-xl);
    flex-wrap: wrap;
}
.kpi-item { display: flex; flex-direction: column; gap: 0.25rem; }
.kpi-label {
    font-size: 0.625rem;
    font-weight: 700;
    text-transform: uppercase;
    letter-spacing: 0.05em;
    color: var(--on-surface-variant);
}
.kpi-value {
    font-size: 1.25rem;
    font-weight: 900;
    color: var(--on-surface);
}
.kpi-bar { width: 80px; height: 4px; background: var(--surface-container-high); border-radius: var(--radius-full); overflow: hidden; margin-top: 0.25rem; }
.kpi-bar-fill { height: 100%; border-radius: var(--radius-full); }
.kpi-bar-fill.success { background: var(--secondary); }
.kpi-divider { width: 1px; height: 2.5rem; background: var(--surface-container-high); }

/* Chart section */
.dashboard-section-curator {
    background: var(--surface-container-lowest);
    border-radius: var(--radius-2xl);
    overflow: hidden;
}
.dashboard-section-curator .section-header {
    display: flex;
    justify-content: space-between;
    align-items: center;
    padding: 1.25rem 1.5rem;
}
.dashboard-section-curator .section-header h6 {
    font-size: 0.8125rem;
    font-weight: 700;
    display: flex;
    align-items: center;
    gap: 0.5rem;
    color: var(--on-surface);
    margin: 0;
}
.dashboard-section-curator .section-body { padding: 1.5rem; }
.dashboard-section-curator .section-body.no-pad { padding: 0; }

/* Staff tickets footer stats */
.ticket-stats-row {
    display: grid;
    grid-template-columns: repeat(3, 1fr);
    gap: 1.5rem;
    margin-top: 3rem;
}
.ticket-stat-card {
    padding: 2rem;
    border-radius: var(--radius-3xl);
    border: 1px solid rgba(195,198,210,0.1);
}
.ticket-stat-card .stat-icon-wrap {
    width: 3rem;
    height: 3rem;
    border-radius: var(--radius-2xl);
    display: flex;
    align-items: center;
    justify-content: center;
    color: var(--on-primary);
}
.ticket-stat-card .stat-label-top {
    font-size: 0.6875rem;
    font-weight: 700;
    text-transform: uppercase;
    letter-spacing: 0.1em;
}
.ticket-stat-card h3 {
    font-size: 1.875rem;
    font-weight: 900;
    margin-top: 1rem;
}

/* Section header with underline accent */
.section-accent-bar {
    width: 100%;
    height: 3px;
    background: var(--surface-container-high);
    position: relative;
    margin-top: 0.75rem;
}
.section-accent-bar::before {
    content: '';
    position: absolute;
    left: 0;
    top: 0;
    height: 100%;
    width: 6rem;
    background: var(--primary);
}

/* Conversation / Activity Reply */
.conv-reply-form {
    background: var(--surface-container-lowest);
    border-radius: var(--radius-xl);
    padding: 1.5rem;
    box-shadow: var(--shadow-sm);
}
.conv-reply-form textarea {
    width: 100%;
    background: var(--surface-container-lowest);
    border: none;
    border-bottom: 2px solid var(--outline-variant);
    padding: 0.75rem 0;
    font-size: 0.875rem;
    color: var(--on-surface);
    outline: none;
    resize: vertical;
    font-family: var(--font-sans);
    min-height: 100px;
    transition: border-color var(--transition-fast);
}
.conv-reply-form textarea:focus { border-bottom-color: var(--primary); }

.conv-closed-notice {
    background: var(--surface-container-low);
    border-radius: var(--radius-xl);
    padding: 1.5rem;
    text-align: center;
    color: var(--outline);
    font-weight: 600;
    display: flex;
    align-items: center;
    justify-content: center;
    gap: 0.5rem;
}

/* File upload zone */
.file-upload-zone {
    border: 2px dashed var(--outline-variant);
    border-radius: var(--radius-xl);
    padding: 2rem;
    text-align: center;
    cursor: pointer;
    transition: border-color var(--transition-fast);
    background: rgba(243,244,245,0.3);
}
.file-upload-zone:hover { border-color: var(--primary); }
.file-upload-zone .material-symbols-outlined { font-size: 2rem; color: var(--outline); }
.file-upload-zone:hover .material-symbols-outlined { color: var(--primary); }

/* CTA section */
.cta-section {
    padding: 6rem 2rem;
    background: var(--surface-container-lowest);
    border-top: 1px solid var(--surface-container-high);
    border-bottom: 1px solid var(--surface-container-high);
    text-align: center;
}
.cta-section h2 { font-size: 1.875rem; font-weight: 700; }
.cta-section p {
    font-size: 1.125rem;
    color: var(--on-surface-variant);
    margin-top: 1.5rem;
}

/* Sortable header link */
a.sortable-header {
    color: var(--on-surface-variant);
    text-decoration: none;
    display: inline-flex;
    align-items: center;
    gap: 0.25rem;
    font-size: 0.625rem;
    font-weight: 800;
    text-transform: uppercase;
    letter-spacing: 0.1em;
}
a.sortable-header:hover { color: var(--primary); }

/* Ticket number monospace */
.ticket-num-mono {
    font-family: 'JetBrains Mono', 'Fira Code', monospace;
    font-size: 0.75rem;
    font-weight: 700;
    color: var(--outline);
    letter-spacing: -0.03em;
}

/* Unread blob */
.unread-blob {
    display: inline-block;
    width: 0.5rem;
    height: 0.5rem;
    border-radius: var(--radius-full);
    background: var(--error);
    margin-left: 0.25rem;
    vertical-align: middle;
}